Privacy Policy
This privacy statement discloses the privacy practices for this website.
1. Information Collection and Use
We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website.
2. Personal Information Collection
When you submit a rental application through this website, we collect personal information including but not limited to:
- Full name and contact information (phone, email, current address)
- Social Security Number
- Date of birth
- Employment information (employer name, contact, income)
- Previous rental history and references
- Financial information (bank accounts, income verification)
- Authorization for background and credit checks
This information is collected for the purpose of evaluating rental applications, verifying identity, assessing financial responsibility, conducting background screening, and determining eligibility for tenancy.
3. How We Use Your Information
The personal information we collect is used solely for:
- Processing and evaluating your rental application
- Conducting background checks and rental history verification
- Communicating with you about your application status
- Preparing lease agreements for approved applicants
- Maintaining records of current and past tenants
- Complying with legal obligations
We do not use your information for marketing purposes or share it with third parties for promotional activities.
4. Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site.
If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the application process may require cookies to function properly. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We do not use advertising cookies or allow third parties to place cookies on our site.
5. Data Security
We implement appropriate technical and organizational security measures to protect your sensitive personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure hosting environments with firewall protection
- Access controls limiting employee access to personal information
- Regular security assessments and updates
- Secure disposal of information when no longer needed
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.
6. Data Retention
We retain application information as follows:
- For denied applications: 2 weeks following the denial decision
- For approved applications: Duration of tenancy plus 4 weeks after lease termination
- Certain information may be retained longer if required by law or for legitimate business purposes
After the applicable retention period, personal information is securely deleted or anonymized.
7. Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
8. Security
This website takes every precaution to protect our user's information. When users submit sensitive information via the website, your information is protected both online and off-line. While we use our best efforts to protect sensitive information online, we also do everything in our power to protect user information off-line. If you have any questions about the security at our website please contact us.
9. Your Rights Regarding Your Information
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information (subject to legal requirements)
- The right to be informed about how your information is used
To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
10. Site and Service Updates
We also send the user site and service announcement updates. These communications are related to your rental application or tenancy and are not promotional in nature. Users are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
11. Legally Required Disclosures
We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Act in urgent circumstances to protect the personal safety of users of the site or the public
12. Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
13. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us.